From capacity forecasting to rate reconciliation, digital innovation is rapidly reshaping air cargo operations—but not without complexity. For CargoTech, a consortium of four technology companies, the answer lies in strategic alignment, modular thinking, and a grounded approach to artificial intelligence (AI).

“Primarily, a lot of my role has been trying to find synergies among the companies,” Michael Teoh, Head of Strategy at CargoTech, explained.

The aim, he said, is not only internal efficiency but also a unified front to clients: “We paint a picture of what their capabilities are… and explain to [airlines] what we can offer, and how we can help them?”

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